New Request-to-Stop system to improve passenger and operator experience on the Far North Line
Comms Design Ltd’s new Request To Stop system is about to be introduced on the Far North Line in Scotland, an add-on to RETB Next Generation that will benefit passengers and operators alike.
Operating over CDL’s RETB Next Generation Radio Signalling System, the new kiosks allow passengers to press a button to signal they wish to board the next train. This is communicated to the approaching driver on their Cab Display Radio. Currently, request stops require the driver to slow, ready to stop for waiting passengers. At these rural locations, frequently there are no passengers waiting, or trains might miss a stop entirely leading to unnecessary delay or passenger frustration. The new kiosks provide passenger information along with the Request-to-Stop functionality, further enhancing the passenger experience at these remote locations.
Working in partnership with Network Rail and telent, the new system will go into trial at Scotscalder with the full roll-out across eight locations during Summer 2022.